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One inbox, several reasons to use it. Pick the topic that fits — it decides who picks the message up and how fast.

Reporting a user or a message? If you can open the app, report from inside it instead — Report sits on a person's profile, on a pet's profile, and under Profile → Report a problem. That route attaches the message itself, so we can act on it without asking you to describe it. Use the form below only when you cannot reach the app.
Deleting your account? You can do it yourself in Settings in about ten seconds — no email, no waiting. See how deletion works, which also has a form if you cannot get into the app.

We reply here. Use the address on your account where that matters.

Profile → the number under your name. It speeds things up a lot.

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Other ways to reach us

Email: admin@zzup.org — this reaches the same place as the form. The form is faster only because it routes by topic.

Post:
zZuP!, Inc., a Delaware corporation
251 Little Falls Drive, Wilmington, New Castle County, DE 19808

What we do not do here

We are not an emergency service and we do not monitor this inbox in real time. If you believe a person is at immediate risk of harming themselves or another person, contact your local emergency services first, then write to us. Our Safety page lists crisis lines.

We do not give legal, medical or financial advice, and we cannot recover a password over email — use password reset for that.

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